privacy Policy
Website Privacy Policy
This website and associated websites (“Website”) are owned and maintained by: SMC BUILDING GROUP PTY LTD
1. We respect your privacy
a) SMC BUILDING GROUP PTY LTD (“Shine building”) respects your right to privacy and is committed to safeguarding the privacy of our customers and Website visitors. This policy sets out how we collect and treat your personal information.
b) We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) and to the extent applicable, the Personal Information General Data Protection Regulation (GDPR).
c) “Personal information” is information we hold which is identifiable as being about you. This includes information such as your name, email address, identification number, or any other type of information that can reasonably identify an individual, either directly or indirectly (‘Personal Information‘).
d) This Website including any supply for products and services is not intended for individuals under the age of 13 years old. We do not knowingly collect or store Personal Information provided by anyone under 13 years of age.
e) You may contact us in writing at 199 Brisbane Road, Mooloolaba 4557 Australia for further information about this Privacy Policy.
2. What Personal Information is collected
a) Shine building will, from time to time, receive and store Personal Information that you submit to our Website, that you provide to us directly or where you give it to us in other forms.
b) You may provide basic information such as your name, phone number, address and email address to enable us to send you information, provide updates and process your product or service order.
c) We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support.
d) Additionally, we may also collect any other information you provide while interacting with us.
e) We will only use your Personal Information for the purpose which it was collected.
3. How we collect your Personal Information
a) Shine building collects Personal Information from you in a variety of ways, including when you interact with us electronically or in person, when you access our Website and when we engage in business activities with you. We may also receive Personal Information from third parties. If we do, we will protect it as set out in this Privacy Policy.
b) By providing us with Personal Information, you agree that we may collect, use, authorise, transmit and manage that Personal Information in accordance with this Privacy Policy.
4. How we use your Personal Information
a) Shine building may use Personal Information that we collect from you to provide you with information about our products or services. We may also use it to inform you of new products, services or opportunities that we make available to you.
b) Shine building will use Personal Information only for the purposes that you consent to. This includes to:
i) provide you with products or services during the usual course of our business activities;
ii) administer our business activities;
iii) manage, research and develop our products and services;
iv) provide you with information about our products and services;
v) communicate with you by a variety of measures including, but not limited to, by telephone, email, sms or mail; and
vi) investigate any complaints.
c) If you withhold your Personal Information, it may not be possible for us to provide you with our products and services or for you to fully access our Website.
d) We may disclose your Personal Information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, legal proceedings or in response to a law enforcement agency request.
e) We may also use your Personal Information to protect the copyright, trademarks, legal rights, property or safety of Shine building, http://www.shinebuilding.com.au, its customers or third parties.
f) If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any Personal Information and non-Personal Information contained in those databases.
5. Disclosure of your Personal Information
a) Shine building may disclose your Personal Information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this privacy policy.
b) If we do disclose your Personal Information to a third party, we will protect it in accordance with this Privacy Policy.
6. General Data Protection Regulation (GDPR) for the European Union (Personal Information)
a) Shine building will comply with the principles of data protection set out in the GDPR for the purpose of fairness, transparency and lawful data collection and use.
b) We process your Personal Information as a Processor and/or to the extent that we are a Controller as defined in the GDPR.
c) We must establish a lawful basis for processing your Personal Information. The legal basis for which we collect your Personal Information depends on the Personal Information that we collect and how we use it.
d) We will only collect your Personal Information with your express consent for a specific purpose and any Personal Information collected will be to the extent necessary and not excessive for its purpose. We will keep your Personal Information safe and secure.
e) We will also process your Personal Information if it is necessary for our legitimate interests, or to fulfil a contractual or legal obligation.
f) We process your Personal Information if it is necessary to protect your life or in a medical situation, it is necessary to carry out a public function, a task of public interest or if the function has a clear basis in law.
g) We do not collect or process any Personal Information from you that is considered “Sensitive Personal Information” under the GDPR, such as Personal Information relating to your sexual orientation or ethnic origin unless we have obtained your explicit consent, or if it is being collected subject to and in accordance with the GDPR.
h) You must not provide us with your Personal Information if you are under the age of 16 without the consent of your parent or someone who has parental authority for you. We do not knowingly collect or process the Personal Information of childre
7.Use of your Personal Information and legal basis for collection under the GDPR
a) “Personal Information” refers to any information relating to an identifiable natural person who can be identified directly or indirectly (‘Data Subject’) (Article 4).
b) If you are an individual residing in the European Union, we collect and process your Personal Information in accordance with the GDPR.
c) When we collect or process your Personal Information, we do so as either a ‘processor’ or a ‘controller’ as defined in the GDPR. In some instances, Shine Building may act as both.
d) The legal basis for collecting and using your Personal Information depends on the products or services you use and how you use them. Shine Building will only collect and use your Personal Information under one or more of the following legal bases: the terms and conditions of our contract with you, your express consent for a specific purpose, the satisfaction of a legitimate interest, or compliance with a legal obligation.
e) We collect only the Personal Information necessary for the specific purpose for which it is being gathered.
f) Your Personal Information will only be shared with third-party service providers where you have given express consent, and only for the purposes described in this Privacy Policy.
g) Where we engage data processors to act on our behalf, we do so only when they comply with GDPR requirements and have adequate technical measures in place to protect your Personal Information from unauthorised use, loss, or theft.
h) We store your Personal Information only as long as necessary, or when the purpose of processing could not reasonably be fulfilled by other means.
i) We do not knowingly collect or process Personal Information of persons aged 13 years or younger. If you are under the age of 16, we request that you obtain and provide parental consent as required by the GDPR.
8. Your Legal Rights under the GDPR
a) If you are an individual residing in the European Union, you have certain rights regarding how your Personal Information is obtained and used. Shine Building complies with your rights under the GDPR in relation to the use and control of your Personal Information.
b) These rights include the ability to request access, correction, deletion, restriction, transfer, to object to processing, to data portability, and, where the lawful basis for processing is consent, to withdraw your consent.
c) We comply with your rights under the GDPR (subject to the grounds set out in the regulation), which permit you to:
i) be informed as to how your Personal Information is being used;
ii) access your Personal Information and understand what information is held about you, how it is processed, where, and for what purpose (we will provide a copy of your Personal Information in electronic format free of charge upon request);
iii) rectify your Personal Information if it is inaccurate or incomplete;
iv) erase your Personal Information (also known as the ‘right to be forgotten’) if you wish to delete or remove it;
v) restrict the processing of your Personal Information;
vi) retain and reuse your Personal Information for your own purposes (Personal Information portability);
vii) object to your Personal Information being used; and
viii) object to automated decision-making and profiling.
d) You may contact us at any time to exercise your GDPR rights, including to:
i) request access to the Personal Information we hold about you;
ii) correct any Personal Information we hold about you;
iii) delete Personal Information we hold about you; or
iv) opt out of emails, marketing, and other push notifications you receive from us.
e) Please use the contact details provided in this Privacy Policy to reach out to us and exercise your rights under the GDPR.
f) We may ask you to verify your identity before taking any action in response to your request.
9. Data Retention under the GDRP
We will only retain your Personal Information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
10. Hosting and International Personal Information Transfers
a) Information that we collect may from time to time be stored, processed in or transferred between parties or sites located in countries outside of Australia.
b) We may transfer your Personal Information to countries that the European Commission have approved as providing an adequate level of protection for Personal Information or if we use US-based providers that are part of the Personal Information-US Privacy Shield as they have equivalent safeguards in place.
c) If none of the above safeguards is available, we may request your explicit consent to the specific transfer. You will have the right to withdraw this consent at any time.
11. Security of your Personal Information
a) Shine building is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
b) Where we employ data processors to process Personal Information on our behalf, we only do so on the basis that such data processors comply with the requirements under the GDPR and that have adequate technical measures in place to protect Personal Information against unauthorised use, loss and theft.
c) The transmission and exchange of information is carried out at your own risk. No method over the transmission or storage system is 100% private and secure. We cannot guarantee the security of any information that you transmit to us, or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that Personal Information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.
12. Access to your Personal Information
a) You may request details of Personal Information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth), and to the extent applicable the GDPR. If you would like a copy of the information which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at steven@shinebuilding.com.au.
b) We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act or any other applicable law.
13. Complaints about privacy
If you have any complaints about our privacy practices, please feel free to send in details of your complaints to steven@shinebuilding.com.au.
We take complaints very seriously and will respond shortly after receiving written notice of your complaint.
14. Changes to Privacy Policy
Please be aware that we may change this Privacy Policy in the future. We may modify this Policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on our Website or notice board. Please check back from time to time to review our Privacy Policy.
15. Website
a) When you visit our Website When you come to our Website (http://www.shinebuilding.com.au), we may collect certain information such as browser type, operating system, Website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.
b) Cookies
We may from time to time use cookies on our Website. Cookies are very small files which a Website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings.
However, this may prevent you from taking full advantage of our Website. Our Website may from time to time use cookies to analyses Website traffic and help us provide a better Website visitor experience. In addition, cookies may be used to serve relevant ads to Website visitors through third party services such as Google AdWords.
These ads may appear on this Website or other Websites you visit.
Please refer to our Cookie Policy below for further details.
c) Third party sites
Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only.
Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that Shine building is not responsible for the privacy practices of other websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.
16. How can we help? Getting in touch – Questions, concerns or complaints
- If you have any questions, concerns or complaints about Shine building’s data practices or concerning its use of this Privacy Policy, we encourage you to get in touch with our appointed Data Protection Officer (“DPO”).
- If you believe you have suffered harm due to a breach of your rights by Shine building under this Privacy Policy, and Shine building has not handled your complaint in a reasonably sufficient manner, please contact us at the details below.
- The contact information for Shine building’s Data Protection Officer is:
Steven Meredith
199 Brisbane Road, Mooloolaba 4557
Email: steven@shinebuilding.com.au
Website Cookie Policy
This website and associated websites (“Website”) are owned and maintained by: SMC BUILDING GROUP PTY LTD
1. About
We are committed to maintaining the security of data and personal information (‘Data’) provided to us. When you share data with us, we treat it with care and take our responsibility to protect it seriously.
We provide a compliant and transparent approach to Data protection. Shine building adopts best practice in complying with any applicable privacy law and regulations including the EU General Data Protection Regulation (‘GDPR’).
This Cookie Policy, as well as our Privacy Policy describes Shine building’s policies and practices regarding its treatment of Data collected on this Website and through our supply of products and services.
By using the Website and consenting to this Cookie Policy, you agree to our terms and conditions in relation to the collection, sharing and use of your Data.
2. What are Cookies?
Cookies are small text files that can be stored on your computer, tablet or mobile device when you visit a Website. These small files contain information about browsing activity. Cookies are used to identify you when you come back to the Website and store details about your use of the Website. In addition, cookies can be used to analyse traffic and may be used to serve relevant ads to Website visitors through third party services such as Google AdWords.
3. Use of Cookies
We may use persistent and session cookies to track your use of our Website. Persistent cookies are stored as a file on your computer and remain there when you close your web browser. Session cookies are only stored on your computer during your web session and are automatically deleted when you close your browser.
We use cookies to improve user experience. This enables us to understand how you use the site and track any patterns with regards how you are using our website. Cookies allow us to distinguish you from other users, so that we can recognise you each time you visit.
Cookies also allow us to store user preferences and provide you with a positive experience when you browse this Website, including enabling you to personalise Website settings.
4. How do I opt out?
You may opt-out from the collection of cookies by editing your browser options, but certain features of our Services will not function if you disable cookies. To find out how to manage cookies on browsers, visit the specific browser developer’s website. To opt out of being tracked by Google Analytics, visit https://tools.google.com/dlpage/gaoptout.
5. GDPR and Your EU Privacy Rights
GDPR Regulation (EU) 2016/679) creates some new rights for European Union residents and strengthens some existing Data protection rights.
To the extent that any cookie placed by Shine building or a third party, as described above, can uniquely identify a computer, or the person using that computer, under the GDPR, this is categorized as Personal Data. Accordingly, our Privacy Policy shall apply to any such Personal Data collected from its users.
6. Cookie Policy Changes and Updates
We reserve the right to amend this Cookie Policy from time to time as necessary. We will post a notice on this Website if there are material changes to the Cookie Policy, but you should also check this Website periodically to review the current policy.
7. How can we help? Getting in touch – Questions, concerns or complaints:
If you have any questions, concerns or complaints about Shine building’s Data practices concerning its use of cookies or this Cookie Policy, we encourage you to get in touch with our appointed Data Protection Officer (“DPO”).
If you believe you have suffered harm due to a breach of your rights by Shine building under this Cookie Policy, and Shine building has not handled your complaint in a reasonably sufficient manner, please contact us at the details below.
The contact information for Shine building’s Data Protection Officer is:
Steven Meredith
199 Brisbane Road, Mooloolaba 4557
Email: steven@shinebuilding.com.au